The Help Centers

I got a mail today from someone outlining how SSI benefits are being given to Illegal aliens.  I’m including the contents of this email so that you can learn the truth before causing some more pain.  Granted I’m not one to support illegal aliens but I’d rather the facts.  Especially since I live near Hazleton, [...]

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I recently had a bunch of trouble with a computer that would not update via windows update.  No matter how hard I tried it would just download the update and poof die.  There was no message outside of the sad sad failure.  From the Windows update site OR from the Automatic updates.  There was no [...]

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I’m not sure because I can’t get to it.  Is it ME?  I get these questions often by phone in a panic.  The first thing I do is open a browser to the site.  More often than not the site is up.  To prevent some of the support calls you might make try a couple [...]

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I often ask clients to go to a command prompt.  Over half of them respond ‘Huh?’
The windows command prompt is often described as going to DOS.  But in reality it’s a way of interacting with Windows that isn’t a GUI(Graphical User Interface) as DOS isn’t a part of Windows anymore.
The GOOD thing about using a [...]

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I recently upgraded to IE8 (Beta) and also Firefox 3.0(Beta) and while there are some GREAT new features in them.  I had a strange problem.  When I would click something from from another application my default browser (Firefox 3.0) would open the site but I would get an error message saying that the site couldn’t [...]

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I like to tweak my desktop from time to time (i.e. often) and had a slight problem with a toolbar on my taskbar.  I had removed the title and text and couldn’t un-dock, move or resize the  toolbar.  In this case it was the Quick Launch bar.  Right clicking, windows context key did not seem [...]

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I have a few clients who love to send large emails. No I’m not talking wordy I’m talking large attachments. I’ve encouraged them to zip them or some other means of compressing them but sometimes you just can’t shrink some files any more. While there are file uploading sites and [...]

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